01273 090 848
Brighton & Hove

COVID-19 Update

COVID-19 Safety and Preparedness


England moved to Step 4 of the government’s pandemic plan on July 19 2021. The country is in the third wave of the pandemic.

Most legal restrictions have been lifted and many people have been vaccinated against the virus. It is still possible to catch the virus and guidance on how to stay safe remains in place.

COVID-19 is a feature of our lives and we are learning the best ways to manage risks for ourselves and for others.

Everyone is expected to manage their own risk and to be supportive to others. If you receive recommendations from your GP, follow those.

Government information is available here https://www.gov.uk/guidance/covid-19-coronavirus-restrictions-what-you-can-and-cannot-do

The safety of our clients and our carers is our prime concern and we are always available to help you. This page will be updated when national guidance changes or any of the areas our offices serve receives specific updates requiring attention*.  We aim to update these pages within 48 hours of new instructions.

Best practise expectations regarding the COVID-19 virus are no longer backed by law. However, everybody needs to remain cautious regarding catching or passing on the COVID-19 virus.

Coronavirus is still a serious health risk. You should stay cautious to help protect yourself and others.
You should:

  • get both vaccine doses as soon as possible
  • isolate immediately if you have any symptoms and book a PCR test
  • keep taking symptom-free tests twice a week – you can get test packs from most pharmacies
  • check into venues when you go out
  • wear face coverings in crowded places and on public transport
  • meet outside where possible, or let fresh air in when you are inside
  • keep your social contacts to a minimum
  • wash your hands with soap regularly, and for at least 20 seconds

The government requirements around self-isolation for contacts of positive cases has changed. You no longer need to self-isolate in certain situations
If you are identified as close contact of someone who has tested positive for coronavirus (COVID-19), you’ll need to get a free PCR COVID-19 test as soon as possible.
This applies if you are:

  • fully vaccinated
  • under 18 years and 6 months

You do not have to self-isolate while you wait for the result. However, if you have symptoms, you should stay at home until you receive the results.


Our Mission

Our non-medical care focusses on keeping well.   Preventing problems is very much right-place, right-time in the UK.

The cost benefits and efficiencies in our processes secure the in-home elderly care business model. 

Our clients benefit from a variety of services, not limited to: light housekeeping, cooking and shopping, DIY, gardening, medication reminders, escort to appointments, exercise and community events, experienced care for conditions such as Dementia, Alzheimer’s, Parkinson’s and more.  All our services are delivered with sincere companionship because our focus is same-person care and carefully matching carer to client.

Fully managing all elements of service provides outstanding customer experiences and supports outstanding carers.

Our carers are staying active, staying social, and staying financially stable with an hourly wage which is above the Living Wage. Our franchise partners make money through doing good. 

The teachable business model exemplifies profit with purpose, empowerment, self-governance, thought leadership and the value of local expertise.


"We have been using the services of Seniors Helping Seniors for over 4 years and have been really pleased with the care and attention the team have always given to Mum. Nothing has ever been too much trouble and the team have often gone above and beyond to ensure that Mum was comfortable in her own home for as long as possible.

They often shared lots of laughs and fun times as well as caring for her emotional and physical needs and it always left us reassured that she was in the best of hands.

They are a very flexible team and always willing to help out when additional support was required putting the needs of Mum first. A special thanks to Eileen and Simone who have been on the journey with Mum and become more than a companion to her, they have become good friends. A very caring exceptional company. "


"Our Mum is suffering from severe dementia and although we take on a lot of the care ourselves, we needed some extra help in the afternoons. The care from SHS has been outstanding. All the carers have been great with Mum, taking her for a drive, a cup of tea and a piece of cake when able which is her favourite thing to do.

We have received photo’s of Mum from the carers of Mum while she is out and she always looks so happy. She can’t wait to go with them! Teresa provided Mum with a photo book at Christmas – such a lovely thing to do and Mum treasures this. Tina has been great also - always there to help co-ordinate and offer support.

We really cannot fault the care received. We know Mum is in safe hands and Dad can have a rest while she is out. Highly recommended! Joanna, Karen and Nicola."


Get in Touch with our Team

After 20 years in elderly care, we know how you would like to be treated!

Running Errands
Good Business Charter Logo