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Brighton & Hove

COVID-19 Update

COVID-19 Safety and Preparedness


England moved to Step 4 of the government’s pandemic plan on July 19 2021. The country is in the third wave of the pandemic.

Most legal restrictions have been lifted and many people have been vaccinated against the virus. It is still possible to catch the virus and guidance on how to stay safe remains in place.

COVID-19 is a feature of our lives and we are learning the best ways to manage risks for ourselves and for others.

Everyone is expected to manage their own risk and to be supportive to others. If you receive recommendations from your GP, follow those.

Government information is available here https://www.gov.uk/guidance/covid-19-coronavirus-restrictions-what-you-can-and-cannot-do

The safety of our clients and our carers is our prime concern and we are always available to help you. This page will be updated when national guidance changes or any of the areas our offices serve receives specific updates requiring attention*.  We aim to update these pages within 48 hours of new instructions.

Best practise expectations regarding the COVID-19 virus are no longer backed by law. However, everybody needs to remain cautious regarding catching or passing on the COVID-19 virus.

Key protections include

Testing when you have symptoms

Testing even if you don’t have symptoms and you have been exposed to high risk or you will be near anyone at high risk

Isolate when you have a positive diagnosis of COVID-19

Wear face coverings in crowded areas such as public transport and shops

Minimise the number of people you see and minimise the closeness and length of social contact

Be outside as much as possible and let the fresh air into the space if you are inside

Wash your hands frequently and properly and use hand sanitiser

Support businesses and events requesting your help in high-risk settings


*As of August 2, 2021 Brighton and Hove is receiving additional help from government because of the high numbers of cases in the area.  People are asked to take symptom free tests twice a week. People aged 18 – 29 are invited to have PCR tests. People are asked to take LFD tests before going on any journey. People are recommended to wear face coverings, meet outside where possible, or let fresh air in when meeting inside and keep social contacts to a minimum.


Our Mission

Our non-medical care focusses on keeping well.   Preventing problems is very much right-place, right-time in the UK.

The cost benefits and efficiencies in our processes secure the in-home elderly care business model. 

Our clients benefit from a variety of services, not limited to: light housekeeping, cooking and shopping, DIY, gardening, medication reminders, escort to appointments, exercise and community events, experienced care for conditions such as Dementia, Alzheimer’s, Parkinson’s and more.  All our services are delivered with sincere companionship because our focus is same-person care and carefully matching carer to client.

Fully managing all elements of service provides outstanding customer experiences and supports outstanding carers.

Our carers are staying active, staying social, and staying financially stable with an hourly wage which is above the Living Wage. Our franchise partners make money through doing good. 

The teachable business model exemplifies profit with purpose, empowerment, self-governance, thought leadership and the value of local expertise.


"We have been using the services of Seniors Helping Seniors for over 4 years and have been really pleased with the care and attention the team have always given to Mum. Nothing has ever been too much trouble and the team have often gone above and beyond to ensure that Mum was comfortable in her own home for as long as possible.

They often shared lots of laughs and fun times as well as caring for her emotional and physical needs and it always left us reassured that she was in the best of hands.

They are a very flexible team and always willing to help out when additional support was required putting the needs of Mum first. A special thanks to Eileen and Simone who have been on the journey with Mum and become more than a companion to her, they have become good friends. A very caring exceptional company. "


"Our Mum is suffering from severe dementia and although we take on a lot of the care ourselves, we needed some extra help in the afternoons. The care from SHS has been outstanding. All the carers have been great with Mum, taking her for a drive, a cup of tea and a piece of cake when able which is her favourite thing to do.

We have received photo’s of Mum from the carers of Mum while she is out and she always looks so happy. She can’t wait to go with them! Teresa provided Mum with a photo book at Christmas – such a lovely thing to do and Mum treasures this. Tina has been great also - always there to help co-ordinate and offer support.

We really cannot fault the care received. We know Mum is in safe hands and Dad can have a rest while she is out. Highly recommended! Joanna, Karen and Nicola."


Get in Touch with our Team

After 20 years in elderly care, we know how you would like to be treated!

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